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Surging Digital Demand: Turning Interest into Adoption

  • Webinar Date: April 1, 2020
  • Time: 10:00 AM to 11:00 AM (PST)
  • Presented by :
  • Jacob Jegher
  • Emmett Higdon
  • Research Topic(s):
  • Mobile & Online Banking
  • Digital Strategy & Experience
  • Digital Banking
  • Paid Content

Wed, Apr 1, 2020 10:00 AM PT/ 1:00 PM ET

Consumer access to traditional banking channels is being severely constrained. Shelter-in-place mandates apply to more than 40% of Americans, driving homebound consumers online in record numbers as they seek answers and advice on how to adjust to rapidly changing financial situations.

While nearly two-thirds of consumers already turn to digital banking to check balances and recent transactions, a protracted period of digital-only account access will likely send them in search of deeper capabilities, including P2P payments, mobile check deposits, and real-time customer service responses through virtual assistants, chat, or even video.

Join Javelin President Jacob Jegher and Digital Banking Director Emmett Higdon for a discussion on digital opportunities and priorities. Javelin will explore how top banks are responding, and provide recommendations on maximizing digital channel adoption and use.

PRESENTERS: 
Jacob Jegher, President
Emmett Higdon, Director, Digital Banking

NOTE: You must register with the corporate domain email address for this webinar. Yahoo, Gmail or similar email domain addresses will not be able to register.

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